Managing User Accounts

Two factor authentication (2FA) for user accounts

Setting up two factor authentication login to the server using your login and password; navigate to your account settings (for interviewers: Interviewer profile –> Edit personal info); click the Two factor authentication tab; click the Setup authenticator button; You will be presented with the Configure authenticator app form showing a QR-code. Now take your Android, IOS or Windows phone or tablet and set up any of the following applications: Google Authenticator, Microsoft Authenticator, or another authenticator as designated by the survey coordinator.

May 13, 2020

Survey Solutions Server Observer

Observer is an optional account, kind of an HQ user with a limited functionality, to passively monitor a survey. Observer accesses information through impersonation, looking through the eyes of a different user. An observer can do: Read individual interviews including any comments left; See reports; See lists of users and their profiles. An observer can not do: approve/reject interviews; create/delete assignments. any other change-state operations; download data. An observer account is created for a server, not for a survey!

October 6, 2017