Observer is an optional account, kind of an HQ user with a limited functionality, to passively monitor a survey. Observer accesses information through impersonation, looking through the eyes of a different user.

An observer can do:

• Read individual interviews including any comments left;
• See reports;
• See lists of users and their profiles.

An observer can not do:

• approve/reject interviews;
• create/delete assignments.
• any other change-state operations;
• download data.

An observer account is created for a server, not for a survey! Hence an observer user may monitor the activity in all surveys that are running on the server.

An observer account can be created by a Survey Solutions server administrator.