Setup and Configuration

Export Service

Version 20.08 and newer Version 20.08 is delivered with export service embedded within Headquarters application. No separate windows service is installed in the system, only IIS website. All the information regarding startup of export you can find in logs folder. You still need to have BaseUrl configured properly, but no need to manage ExportServiceUrl configuration. Version 20.07 and older Survey solutions comes in two parts. Headquarters user facing web application (usually executed within IIS web server) and Export background windows service.

August 12, 2020

Demo server

Survey Solutions developers team provides a special demo server equipped with the latest version of the Survey Solutions Headquarters for the users that want to: explore the interface of the software, try different roles, test pre-loading data files, see the new features added in a recent release. It is important to understand that this server may not be utilized for real survey data collection, because this server is a public server that anyone in the world can access, and also because the demo server is also periodically cleared (erazed), when it accumulates a lot of old surveys or users that are no longer active, usually once a month.

June 22, 2020

Alternative maps for servers in China

Survey Solutions map reports at the data server utilize maps provided by Google through their online service. The installation sets the parameters regulating access to this service with the parameters applicable to the majority of users, but these servers are known to be inaccessible from the networks in China. To enable access to Google maps from China, a different server, specific to China, must be used. The following two parameters should be changed in the GoogleMap section in appsettings.

May 6, 2020

Changing the Interface Language

Survey Solutions interface for Headquarter and Supervisor users can be presented in different languages. This article describes how to switch the interface to be presented in an alternative language. Recall that both HQ and Supervisor users work via a web browser. Switching the interface is done by telling the browser to request the content in a particular language. Note that this affects both Survey Solutions and other sites that are visited with the same browser.

June 16, 2016